Creating customized front-office tools

eFront capitalizes on the knowledge and experience gained working with over 200 financial clients, from various backgrounds, who regard the quality of their Front-office tools as a competitive edge on the market. FrontCRM users are first and foremost professionals concerned with centralizing, organizing and using information according to the demands of their business sector; these include teleconsultants, temporary personnel managers, brokers, distribution network agents, and mutual insurance agents. 

Today’s professionals are facing several challenges:

• A lack of intuitiveness in the solutions available on the market
• Standardized solutions hindering flexibility
• The constant specialization of business lines
• The ever-rising diversification of Front-office tools on a standardized market
• Higher client expectations

Furthermore, mobility needs tend to prevail and thus require the implementation of open and secure solutions. Meeting these expectations is all the more difficult when companies resort to multiple business solutions, contact directories and databases in increasingly complex environments.

FrontCRM is the first 100% web-based solution on the market to provide a reactive and open workstation that is:

• Integrated into the company activities

Ready-to-use modules offer the ability to modify and create online features and intuitive graphical user interfaces.

• Open to the integration of content and search engines

FrontCRM integrates data flows from various sources, including other business applications, third-party applications, and search engines in order to index business data.

• Open to mobility

Information is accessible from portable devices and any smartphone technologies using integrated Exchange-based synchronization.

• Secure, light-weight client

FrontCRM is a lightweight but functionally rich client, with quick-to-open office application integration for reports, calculations and data security.

• Easy to upgrade

FrontCRM can be implemented rapidly and offers upgrade possibilities to cover 100% of your business needs as your activity grows and changes.

The WebEdge technology has helped carry out numerous CRM projects within leading mutual and insurance companies.

The developments productivity (GUIs, specific treatment modules, integration) allowed to rapidly implement progressive CRM solutions adapted to each organization, and has been perfectly integrated into the existing information system, notably into the management system.

These CRM solutions answered a widespread functional need, covering several Marketing and Sales areas.